As the world’s largest distributor of numismatic products for the Royal Australian Mint and Perth Mint, Downies are able to bring the cutting edge of the Australian numismatic industry to their collectors. Downies recognised the opportunity to modernise and improve their online presence for both Downies Coins and Macquarie Mint. After an extensive review process, Downies selected the Magento Commerce Cloud solution and enterprise partner Balance Internet to architect, design and develop a new high-performance platform to meet their requirements. The project focused on improving overall user experience and conversion while streamlining back of house operations through full integration with SAP.
I was the Solutions Architect and was running the project from the requirements gathering and documentation process up until launch as a BA and Product Owner.