My superpower is Navigating complexity

Senior Magento Project Manager
Ecommistry

2 endorsements
Certified Developer
159 Stack Exchange Reputation

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The client asked us to port their current website to Magento and improve the revenue of their existing online store.

As the tech lead, I led the development of the client's new website, writing custom modules and assigning work to other developers. We managed to deliver the work in record time: within only a month we delivered the first release which went live soon after.

After the site went live, I used New Relic, Google Analytics, NPS and latest market research from Baymand Institute to create a 12 month roadmap of improvements that will boost conversion rate, average cart value, customer loyalty, and generally, online user experience with the brand.

I then created user stories and milestones, and organized work in 3-week sprints. I led daily standups, retrospectives and backlog grooming, decided priorities between bug fixes, improvements and new features and kept the client up to date with results by delivering monthly reports.

As an example, one of the major milestones was redesigning the checkout experience. Our work increased the checkout conversion rate by 12%. After the implementation of the first roadmap, the client saw significant quarterly revenue growth compared to the same quarter last year.

WellMadeClothes needed a modern Magento website with a powerful API that will allow their many suppliers to update stock levels and manage fulfillment.

I had analyzed the client's business requirements and created a technical specification of about 60 user stories, which I organized into 6 sprints that were delivered within three months. As a tech lead and project manager, I wrote custom PHP and JS code and kept our team focused and the client informed about our progress.

The website now successfully facilitates WMC online retail activities.

I was tasked with finding ways to improve the overall user experience with the brand's online store, with special focus on mobile. I streamlined user experience by making improvements to product page, category page and checkout. I performed A/B tests and analysed Google Analytics data to drive my decisions. I managed the work through 3-week sprints performed by a cross-functional team of backend and frontend developers and designers.

Animates needed a new e-commerce solution, which would, apart from the shop frontend, integrate with their ERP and a number of different API data points, and include advanced custom modules tailored for the specific needs of the business.

I first needed to understand the needs of many different stakeholders, from warehouse operators on the ground, through marketing managers and third party SaaS suppliers, to C-level executives and their visions. Working with the technical lead, we researched available technical solutions, scoped out those that we need to build from scratch, and finally proposed an overall solution which would fit the client's needs, keeping in mind time constraints and budget.

I produced a story board and a backlog which in the end came up to 250 user stories, organized in three milestones and 12 sprints. The scope of work was sucessfully delivered in time and quality.

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