Currently in development, multinational financial services corporation AI powered concierge service helps you to book, manage, discover and guide your experience in Dubai for the duration of Dubai Expo 2020.
Service automatize your onboarding process based on your desires, finance status and available time in the true sense of the word. From the flight, personalized airport service through augmented reality, the hotel where it even unlocks your room to even creating your itinerary with agenda of things that might interest you.
All interconnected through financial services corporation API with leading companies that support you throughout the way - from multinational Emirati based telecommunications services provider, airlines company to the real estate development company.
Creating a user interface based on in-depth knowledge of the business and its customer's needs through a human-centered approach and design thinking principles. Continuously bettering the user experience through user testing and data-based decisions.
Product is a result of a design sprint between multiple multinational financial services corporation branches.
Idea was simple - to connect, simplify and make payments as easy as possible with focus on gamification, customer experience, personalization through AI and ability to connect in partner bank application as a set of modules that leverage the power of PSD2 regulative.
Through the process, we defined the challenge and problems, developed personas, stories, journeys, wireframes, designed and created interactive prototype of application that had all the modules integrated in itself to better present the capabilities of incoming PSD2 regulative.
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